Shipping Policy Ireland

Delivery in Southern Ireland & Northern Ireland

Express Shipping – Next Day Delivery with An Post or DPD couriers.
  • Our products have a shipping duration of 1-2 working days (post-manufacturing).
  • Our goods are sent from Loughrea, Co. Galway, Ireland, where our laboratory is located.
  • Shipments are made from Tuesday to Thursday only, excluding Bank Holidays or weekends.
  • Delivery times begin once production is completed.
  • Please note that shipments can occasionally be delayed due to unforeseen circumstances or when delivery times are out of our control*, so please give a minimum of 2 days from the dispatch date to book patient cases in for appointments.
  • Remember, if you decide to return an item(s), shipping costs will not be refunded.
*Custom orders using external suppliers will take longer to be dispatched due to additional production time and will be shipped to you once processed.

DPD – Our Courier of Choice

We selected DPD because they are dedicated to changing the way we deliver.

They put measures in place to guarantee that you get the most out of your delivery. Initiatives such as their in-flight alternatives and one-hour time windows to guarantee that you, our client, always receive the best range of services to meet your needs.

TRACKING

You will receive an email when your order has been shipped. You can track the delivery status of your order any time either by selecting https://www.anpost.com/Post-Parcels/Track/Search for An Post or using the DPD website.

Our partners of preference for deliveries are An Post & DPD due to their sustainability policy and commitment to a more sustainable life.

Find out more:
https://www.anpost.com/Sustainability
https://dpd.ie/sustainability

Shipping in Ireland

All shipments nationally are via An Post or via our courier DPD currently, but we also work with other service providers when necessary. For more information:

https://dpd.ie/Shipping/Customs-Update-For-Consumers
https://www.anpost.com/Post-Parcels/Sending/Postal-Rates/International-Delivery